Data protection

The person responsible for data processing is:

Fernando Mester

Emsdettener Str. 21

48268 Greven

info@couchdecken.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the handling of your data.

1. Access data and hosting

You can visit our website without giving any personal information. Each time a website is called up, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Art. 6 Para. 1 S. 1 lit. All access data will be deleted no later than seven days after the end of your visit to the website.

2. Data collection and use for contract processing, establishment of contact

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without specifying them. Which data is collected can be seen from the respective input forms. We use the data you have provided in accordance with Art. 6 Paragraph 1 Sentence 1 lit. Insofar as you have given your consent to this in accordance with Article 6 Paragraph 1 Clause 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided in the customer account.

3. Data transfer

In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institute commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

The same applies to the transfer of data to our manufacturers or wholesalers in those cases in which they take over the shipping for us (drop shipments).

Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Delivery can contact you for the purpose of delivery notification or coordination.

The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

DHL Paket GmbH

Sträßchensweg 10;

53113 Bonn

4. Email newsletter

E-mail advertising with registration for the newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

5. Use of data for payment processing

Identity and credit checks when choosing Klarna payment services

If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. In Germany, the credit agencies named in Klarna's data protection declaration can be used for identity and credit checks.

Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the contact details below. As a result, we may no longer be able to offer you certain payment options. You can revoke your consent to this use of personal data at any time, also vis-à-vis Klarna.

6. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of the storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer ™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Safari ™: https://support.apple.com/en-us/guide/safari/sfri11471/12.0/mac/10.14

Chrome ™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Firefox ™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera ™: https://help.opera.com/de/latest/web-preferences/#cookies

If you do not accept cookies, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics for website analysis. The web analysis service is provided by Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. Google (Universal) Analytics uses methods that enable your use of the website to be analyzed, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating the IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the purpose and end of the use of Google Analytics by us, the data collected in this context will be deleted.

As far as information is transmitted to and stored by Google on servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link : https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you will have to click the link again.

Google Maps

This website uses Google Maps for the visual representation of geographic information. Google Maps is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our predominantly legitimate interests in an optimized presentation of our offer and easy access to our locations in accordance with Art. 6 Para. 1 lit. f) GDPR.

When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include, in particular, the IP address and location data. We have no influence on this data processing.

In order to deactivate the Google Maps service and thus prevent data transmission to Google, you must deactivate the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.

You can find more information about data processing by Google in Google's data protection information. The terms of use for Google Maps contain detailed information on the map service.

The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can view here.

7. Social media plug-ins

Use of social plugins from Facebook, Google

So-called social plugins (“plugins”) from social networks are used on our website.

When you call up a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter or Instagram servers. The content of the plug-in is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged in to one of the services, the providers can directly assign your visit to our website to your profile in the respective social network. If you interact with the plugins, for example press the “Like” or “Share” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and shown to your contacts there. This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR.

The purpose and scope of the data collection and the further processing and use of the data by the provider as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the provider.

https://www.facebook.com/policy.php

https://developers.google.com/+/web/buttons-policy

If you do not want the social networks to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can completely prevent the loading of the plugins with add-ons for your browser, e.g. B. with the script blocker "NoScript" (https://noscript.net/).

Our online presence on Facebook

Our presence on social networks and platforms serves for better, active communication with our customers and interested parties. There we provide information about our products and current special promotions.

When you visit our online presence on social media, your data can be automatically collected and saved for market research and advertising purposes. So-called usage profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your device. The visitor behavior and the interests of the user are stored in these cookies. According to Art. 6 Para. 1 lit.f. GDPR, this serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in an optimized presentation of our offer and effective communication with customers and interested parties. If you are asked for consent (consent) to data processing by the respective social media platform operator, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.

As far as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

The detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your related rights and setting options to protect your privacy, in particular options for objection (opt-out), can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/

The data processing takes place on the basis of an agreement between jointly responsible persons in accordance with Art. 26 GDPR, which you can view here:

https://www.facebook.com/legal/terms/page_controller_addendum

Opposition option (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

8. Contact options and your rights

As a data subject, you have the following rights:

• In accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

• In accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect personal data or the completion of your personal data stored by us;

• In accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing

- to exercise the right to freedom of expression and information;

- to fulfill a legal obligation;

- for reasons of public interest or

- to assert, exercise or defend legal claims

is required;

• In accordance with Art. 18 GDPR, the right to request that the processing of your personal data be restricted, insofar as

- you dispute the accuracy of the data;

- the processing is unlawful, but you refuse to delete it;

- we no longer need the data, but you need them to assert, exercise or defend legal claims or

- You have lodged an objection to the processing in accordance with Art. 21 GDPR;

• In accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;

• According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

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Right to object

If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose. *******