Shipping & Payment Terms
Shipping Information
DHL Parcel – Germany
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Free shipping for orders over €50
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Deliveries are made reliably to DHL parcel stations, DHL stores, or directly to your home
International Deliveries
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All products can be shipped internationally via DHL Parcel Premium
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Recommended payment method for international orders: PayPal
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Deliveries outside EU countries (e.g., Switzerland) are tax-free
DHL Shipping Costs
Domestic (Germany)
| Order Value | Shipping Cost |
|---|---|
| up to €50 | €4.90 |
| from €50 | €0.00 |
International (DHL Parcel Premium)
| Weight | EU | World Zone 1+2 | Zone 3 | Zone 4 |
|---|---|---|---|---|
| up to 5 kg | €19.90 | €29.90 | €49.90 | €49.90 |
| up to 10 kg | €19.90 | €39.90 | €69.90 | €69.90 |
| up to 20 kg | €24.90 | €49.90 | €89.90 | €89.90 |
| up to 31.5 kg | €34.90 | €59.90 | €149.90 | €149.90 |
Payment Methods
Bank Transfer (Prepayment)
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Popular with customers who know exactly what they want to order
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Advantage: Your order will be processed immediately after payment
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Loyal customers get the option “Pay on Invoice” after three successful prepayments
Cash on Delivery (COD)
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Ideal for customers who prefer paying cash at the door
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Advantage: No online payment data required
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Fees: €7.90 COD fee + €2.00 carrier surcharge
PayPal
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Secure, fast, and widely used (e.g., on eBay)
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Advantage: Buyer protection included, PayPal acts as mediator in case of disputes
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PayPal account: info@couchdecken.de
Sofort by Klarna
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After placing your order, you are redirected to Sofort GmbH’s website
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Requires an online banking account activated for instant payments
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Transaction is processed immediately and debited from your account
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Further instructions are displayed during checkout